PRIVACY POLICY
Last Updated: 17.01.2025
1. INTRODUCTION
At SnapUGC ("Company", "we", "our"), we value the privacy of our users ("User", "you", "your"). This Privacy Policy provides information about the processing of your personal data collected while using our AI-powered video production services.
2. DATA CONTROLLER
SnapUGC is the data controller under the Personal Data Protection Law No. 6698 ("PDPL"). Our contact information:
Email: [email protected]
3. COLLECTED PERSONAL DATA
The following personal data is processed within the scope of your use of our services:
- Identity information (first name, last name)
- Contact information (email address)
- User account information
- Service usage data
- Generated video content and related metadata
4. PURPOSES OF PROCESSING PERSONAL DATA
Your personal data is processed for the following purposes:
- Providing and managing our services
- Creating and managing your user account
- Managing payment transactions through Lemon Squeezy
- Fulfilling our legal obligations
- Providing customer services
- Improving service quality
- Resolving technical issues
5. TRANSFER OF PERSONAL DATA
Your personal data may be transferred to:
- Authorized public institutions and organizations
- Business partners and suppliers from whom we receive services
- Our payment service provider Lemon Squeezy
for the purpose of providing our services and within the scope of our legal obligations.
6. PROTECTION AND STORAGE OF PERSONAL DATA
Your personal data is stored within Turkey's borders on adahost.net infrastructure. Appropriate technical and administrative measures are taken to ensure the security of your data. These include:
- Data encryption
- Firewalls
- Access controls
- Regular security assessments
7. YOUR RIGHTS
Under Article 11 of the PDPL, you have the following rights:
- Learn whether your personal data is being processed
- Request information about the processing of your personal data
- Learn the purpose of processing and whether it is used in accordance with this purpose
- Know the third parties to whom your personal data is transferred domestically or abroad
- Request correction if your personal data is incompletely or incorrectly processed
- Request deletion or destruction of your personal data under the conditions set forth in Article 7 of the PDPL
To exercise these rights, you can submit a written application to [email protected].
8. COOKIES AND SIMILAR TECHNOLOGIES
Cookies and similar technologies are used in our services. For detailed information about these technologies, please review our Cookie Policy.
9. COPYRIGHTS
All copyrights to videos produced on the SnapUGC platform are transferred to our users under the relevant agreement. Users have the right to use, modify, and distribute the produced videos for commercial purposes.
10. CHANGES
We reserve the right to make changes to this Privacy Policy. Changes take effect on the date they are published on our website.
11. APPLICABLE LAW AND JURISDICTION
This agreement is subject to the laws of the Republic of Turkey. In case of disputes, Istanbul Courts and Enforcement Offices have jurisdiction.
12. CONTACT
For questions about our privacy practices:
Email: [email protected]